He was making reference to the numerous donations made to Haiti (I think he said something like 37 million people made a donation via text message) that we do not see the results from. In other words, a lot of the money that gets donated is used to cover the overhead costs. And you do not necessarily see the money get used to buy food, build shelter, or provide clean / safe water.
I'm definitely in favor of seeing more of the money go towards the necessities, but where is the line drawn between necessity and overhead? I'm not sure. Do you have a clue?